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  • everyone needs to follow the same process and coordination


Business Process change procedures

  1. Adjust the KB application's form permissions so nobody can create a new document.
  2. Make sure all the documents still in the workflow process complete and get uploaded to OnBase (which will use the current document type configuration).
  3. Create the new document type configuration in KB which will send the new configuration to the OnBase team.
  4. The OnBase team will update the OnBase team configuration.
  5. Adjust the KB applications' form permissions to allow people to create a document again.

Action Items

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